Registered Users

If you are not a registered user, you must not attempt to access any part of the eReports website reserved for registered users via the secure user login.

Security of Captured Data

Customer data is captured on the eReports server, which is located in a secure 24/7 data centre.

All captured data is encrypted in transit and at rest and hosted on infrastructure within Australia to ensure the security of customer information and data sovereignty. 

eReports is an ISO 27001 accredited organisation and conforms to the highest standard for information security management systems. 

All stored customer data is protected from unauthorised access through a secure user login. Statistics from the stored data is de-identified when used internally for reporting purposes and is only accessible to those requiring this information to produce reports. Data stored on the eReports server is not provided to any third parties.

To learn more about eReports’ handling of personal information, please visit our Privacy Policy page here.

Signs of our secure service

There are two ways to easily confirm the security of the eReports website:

  1. Ensure you are using a webpage that utilises Secure Socket Layers (SSL) protection. You can check this by confirming that the address in your browser window starts with “https” and not “http”, which is an unsecured address. 
  2. A padlock symbol will appear in the left hand of the browser window to confirm that the connection is secure. This symbol indicates that additional measures have been implemented to ensure the security of data and confidential information.

Browsers and the eReports website

The eReports website has been designed to be compatible with Google Chrome, Microsoft Edge, Safari and Firefox. The website is accessible using many other web browsers, however, you may experience issues with the formatting and functionality of the site if you are using an alternative browser.


When you visit the eReports website, your browser will store a cookie, which is a small message sent by our web server. 

This cookie retains information about your login for the duration of the session. It does not enable your browser to communicate with our web server on subsequent visits to the website. 

We do not use cookies to store or record personal information.