MyChoice

Creating better outcomes for our clients and yours

With the high level of scrutiny currently faced by compensation insurers, it’s never been more important to offer transparency and choice to recovering workers. While the industry has responded by offering a limited choice of appointment times, isn’t it choice of Independent Medical Examiners that recovering workers really want?  Lawyers can benefit too, with their clients offered the most suitable appointment time and date for them.

That’s where eReports MyChoice can help.

eReports MyChoice provides examinees with all the information they need to make an informed choice of Independent Medical Examiner (IME) appointment. Using smart phone and email technology, examinees can access abridged profiles and satisfaction ratings of IMEs that meet the client’s search criteria-speciality, accreditations, location and availability. They choose their preferred IME and then choose their appointment .

“Providing choice to examinees has never been easier. Because they’re involved in the decision-making process, it creates better outcomes for insurers and lawyers ”

Making a MyChoice booking is easy

  1. Log in to eReports.com.au, or call our Business Relationship Team on 1300 130 963
  2. Select MyChoice or Waive from the Make a Booking menu
  3. Enter the IME requirements and examinee details
  4.  Select Yes to confirm examinee’s agreement for contact by eReports MyChoice
  5. Select Search, then review and filter the resulting list of available IMEs
  6. Press Send. A hyperlink will be sent to recovering worker’s mobile phone or email, providing them with information and satisfaction ratings about the IMEs
  7. The examinee selects their preferred IME and appointment
  8. Appointment confirmation is sent to our client and examinee via text and/or email

  • A FAIRER PROCESS FOR RECOVERING WORKERS

    Build trust and provide a fairer, more objective approach to managing claims by enabling examinees to select their specialist and/or appointment of choice! Clients input their IME search criteria and examinees select from the options provided.

  • EMPOWERING RECOVERING WORKERS TO MAKE AN INFORMED DECISION

    To support the decision- making process and ensure examinees are able to make an informed choice of IME, medical bios and other relevant information are provided.

  • SECURITY AND PRIVACY MAINTAINED

    eReports’ secure, encrypted online portal ensures your security, and the privacy of your examinee.

  • IME SATISFACTION RATINGS PROVIDED

    As an industry first, satisfaction ratings for each of the IMEs are also provided. These are the average of the Net Promoter Scores (NPS) given by individuals previously assessed by this specialist, and reflect their satisfaction with how the assessment was conducted.

  • BETTER OUTCOMES FOR INSURERS AND THEIR RECOVERING WORKERS

    Build engagement and achieve better claims outcomes by including examineesin the decision-making process.

  • IMPROVED INDUSTRY PERCEPTION

    Improve industry perception by engaging in a fairer way of delivering Independent Medical Examinations.

MYCHOICE ENQUIRY

What is 5+5?

To enquire about MYCHOICE, complete the above form and we will contact you as soon as is possible. Alternatively, contact our Business Relationship Team on 1300 130 963 or via email at bookings@ereports.com.au